RVA’s party line system is an after-hours telephone solution that uses the same framework and AI technology that powers Amazon’s Alexa. Simply forward (*72) your existing phone to your party line and let the digital assistant handle repetitive tasks and functions. No additional equipment, terminals or software needed. Below are a few examples of how your restaurant can increase revenue and reduce labor costs while providing superior customer service.
- Book Private Parties, Special Events and Catering Requests
Customers can submit booking requests through the party line voice assistant and receive an instant text message confirming that their request has been submitted. The restaurant receives an email notification with the customer’s name, phone number, requested date and number of guests. The restaurant can respond via text message or phone to confirm the booking.
- FAQ’S (Freaking Annoying Questions)
More often than not customers are looking for answers to commonly asked questions. Utilizing Natural Language Understanding (NLU) the assistant can provide thoughtful and intelligent answers to repetitive inquiries such as parking information, hours, vegan options, dress code, etc,
- Increase Sales And Revenue
Get valuable, instant notifications for catering and private dining inquiries. Research shows that customers will almost always purchase goods and services from the business that responds to them first.
- Labor Costs
Tired of paying $13-$15 an hour for someone to answer the phone? Let the PartyLine assistant intelligently route and transfer vendor and staffing calls to the chef or manager while keeping your main phone lines available.
- Capture Customer Data
As the Party Line system converts the callers voice into text data and feeds that into a database, restaurants can capture valuable customer data for future marketing.