Cloud Based Contact Center

from

$99/mo

per agent

 

SMS Textback for missed calls

Immediately give your business a professional sound

Blocks spam

Voicemail Ttranscriptions by Email or SMS

Low cost, same-day deployment

Divert calls to SMS or voicemail in peak times  and/or after hours

Turn Missed Calls into Sales

MISSED CALL TEXT BACK

Missed calls means missed sales. Our call deflection system automatically sends a SMS text message to the callers phone and continues the conversation. The message can link to online ordering, reservations, catering, party & event bookings a live chat agent or your website/mobile app.     

FEATURES + BENEFITS

Blocks 98% of Spam Calls

Robocalls are automatically blocked as the call deflection system acts as a virtual call screening gatekeeper. For example, robocall systems cant understand “Press 1 for the host, press 2 for private parties” and automatically disconnect the call.  

Auto answered FAQ’s 

60% of calls to restaurants are commonly repeated questions such as. “What are your hours?’ “Can I order online?” and “Where do I park?”  are auto answered by our Interactive Voice Responsive (IVR) voicebot that is programmed to understand and respond to spoken questions. 

Low Cost 

The cost of deploying a high-functioning, omnichannel call center has traditionally been cost-prohibitive for many small to medium-sized businesses. Our system has all the features (and more) of a traditional phone system and call center at a fraction of the cost. Costs range from $59 to $99/mo.

SMS/Email Voicemails

Add voicemail and get voicemails and voicemail transcripts automatically sent to designated admin/manager emails.

No Hardware required

With our system there here is no hardware required. No bulky and expensive phone system to install. And yes, you can keep the phone(s) you currently have. Our Call deflection system is 100% cloud-based and works on all phones. 

Keep your number

You can keep your existing number or add a second one. Port your existing number and get even more functionality.   

Low Cost 

The cost of deploying a high-functioning, omnichannel call center has traditionally been cost-prohibitive for many small to medium-sized businesses. Our system has all the features (and more) of a traditional phone system and call center at a fraction of the cost. Costs range from $59 to $99/mo.

Scalable

Our flexible back-end means you can easily add additional agents and department/employee extensions 

Industry Verticals We Serve

Restaurants

Restaurant Suppliees

Bars

Brewpubs

Cafes

Wineries

Caterers

Nightclubs

Pricing

All RVA products are 100% cloud-based which means you can use your own computers and devices to deploy our products. But, sometimes it’s just easier to have a complete PLUG N PLAY solution done for you.

Our “CONTACT STACK” hardware stack comes preloaded with RVA products and is ready to activate. All you do is literally, turn it on, log in and you are in business!  The Contact Stack comes with:

 

  • Lenovo Chromebook Duet 2-in-1 10.1 WUXGA (1920 x 1200) Display, MediaTek Helio P60T, 4GB LPDDR4X RAM, 64GB SSD, Integrated ARM G72 MP3 Graphics, Chrome OS. 
  • BlueParrott C300-XT Noise Canceling,  Hands-Free Bluetooth Wireless Headset, Perfect for High-Noise Environments, 300 Yard  Range with Superior Sound, IP65-Rated, Black. 
  • Preconfigured Features: AI Contact Center, Tableside, Curbside, Reservations, Waitlist, Reservations, Poolside AI all ready to enable.       

#One off purchase. Must be purchased after subscribing to an RVA product.   

QUESTIONS?

3057 North Troy Street, Chicago, IL 60618.

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