Restaurant Voice Apps are voice-enabled apps that let customers request table reservations, private parties, hear daily specials and be added to a waitlist through a 24/7 AI call center

 3 REASONS WHY YOUR BUSINESS NEEDS A 24/7 CALL CENTER

 

1)  Restaurant 411 is a lightweight inbound/outbound telephony solution designed with restaurants in mind. Access your contact center dashboard from any desktop, laptop or tablet. Receive and return calls and confirm reservations with a branded caller ID number while keeping your business lines available.

 

 

 

 

 

2) Promote and book reservations and private events through your own platforms and social media assets. Gather valuable customer data and stop spending thousands of dollars on third party booking fees, terminal rental and service charges.

 

 

 

 

3)  Your 24/7 call center is available when your staff is not. Forward calls to your call center after hours and route important calls to appropriate parties. Let the virtual host provide general information and respond to frequently asked questions.

1) Customer calls after hours

Virtual Host: ” Thanks for calling <your restaurant>. For reservations, just say reservations”. 

 

 

2) Virtual Host Responds

Host: “Welcome to <your restaurant> How can we help?”

CUSTOMER: “Make a reservation for eight people at 7pm tomorrow.”

Virtual Host:  “A Reservation request for  eight people on May 21 has been sent to <your restaurant>”

3) Email sent to Restaurant

ALERT! A Reservation Request has been received.

  • Reservation Request
  • from: Jim Smith
  • For: Eight people
  • At: 7Pm
  • On: May 21st, 2019

4) Email sent to Customer

ALERT! A Reservation Request has been sent to <your restaurant>.

  • Reservation Request
  • from: Jim Smith
  • For: Eight people
  • At: 7Pm
  • On: May 21st, 2019

 TO SECURE YOUR OWN BRANDED 24/7 AI CALL CENTER CONTACT US FOR A QUOTE

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