tableside

CUSTOMER TO KITCHEN

Smart Messaging for Restaurants

tableside

Developed by restaurant industry veterans as a Front of House tool to enhance table service, Tableside AI chatbot sends common requests from customers phones like:

“Send a server to my table”

“Order food”

“Get my check”

to a back office tablet. The tablet sounds a sharp ring tone alert whenever a customer request comes in and continues to ring until the staff member answers.

FEATURES & BENEFITS

Improved communication between your customers and your staff is the most powerful benefit of Tableside AI’s two way messaging.. But wait.. theres more!

MORE TABLES

 – – – – – – – – – –

Increase the number of tables your servers can effectively handle with two-way, AI powered messaging between customers and staff.

Tableside AI Bot identifies the customers table number and service request and then hands off the request to a FOH staff member. The staff member quarterbacks the customer-to-kitchen process from entering the order into the P.O.S to directing the order fulfillment.

 – – – – – – – – – –

FASTER SERVICE

 – – – – – – – – – –

By simply tapping a button or texting a keyword, customers can send requests for service to their table.

Common requests and responses like “CHECK PLEASE” and “SEND MY SERVER” are handled by the Tableside AI bot which alerts the FOH Quarterback. The Quarterback can dispatch the server or any team member (food runners, host, manager) to service the request.

 

 

 – – – – – – – – – –

 

NO APP

 – – – – – – – – – –

Customers tap a link or scan a QR code from their table (in a menu, table-tent or even an online receipt) and instantly begin chatting with the Tableside AI bot – right from their phones.

There is no app required, nothing for customers to download, no passwords or usernames to remember.

Tableside AI works on all phones, tablets and computers.

 

– – – – – – – – – –

N

Immediate notifictions: Customer requests trigger an audible and visual display alert on the Kitchen QB dashboard

N

Reduce customer friction caused by excessive wait times

N

Increase table service efficiency

N

Back end is easy to deploy - login to the Kitchen Quarterback dashboard from any laptop or tablet

N

Easy activation for customers - just the scan QR code, text a keyword or tap a link to activate

N

Includes print-ready table tent graphic with QR Code and unique URL

Customer to Kitchen Messaging

Tableside AI seamlessly integrates agent-assisted service & bot-based automation in a single conversation, facilitated by smooth bi-directional handoffs with historical context.

TABLESIDE PRICING

Fill out my online form.

Powered by Emotive Intelligence LLC

3057 NORTH TROY STREET, #2 CHICAGO, IL 606180

+1 888-519-1195

support@emotiveintelligence.com